1. The reservation of a vehicle requires the payment of 40% of the total rental as a deposit. In the event that the client cancels the requested reservation, the following penalties will be applied to the advance payment:
- If the cancellation is communicated more than 30 days before the start of the rental, 30%.
- If the cancellation is communicated less than 30 days before the start of the rental, 50%.
- If the cancellation is communicated less than 15 days before the start of the rental, 80%.
- If the cancellation is communicated less than 7 days before the start of the rental, 100%.
2. The total amount of the contracted rental must be paid 48 hours before departure, by deposit, transfer to the indicated account or credit card. Also, a deposit to ensure the proper use and proper return of the vehicle in the amount of 900 € will be deposited by credit card at the time of withdrawal of the vehicle.
3. The client will not be entitled to demand any compensation if, due to force majeure or fortuitous reasons, the vehicle cannot be delivered on the agreed day. A major cause is understood to be a breakdown or accident that cannot be repaired by the scheduled delivery date of the motorhome.
4. In the event that the tenant, by his own unilateral decision, starts the rental late or terminates it early, he will not have the right to any refund.
5. Any increase in the rental period must be communicated to the company at least three days in advance for confirmation, depending on the availability of the vehicle for said dates. In the event that the extension is possible, the lessee is obliged to pay in advance the cost caused by said extension, and cannot retract the deposit deposited under any circumstances (extension being understood as the extension of the rental period once the rental period has started). journey). Unauthorized delivery delays will be penalized with a daily rate triple the amount applied in the contract.
6. That the driver is over 25 years of age and is in possession of a valid driving license (B) that has been in force for more than two years, incorporating in this act a photocopy of his National Identity Document and his driving license. In the case of non-EU residents, the driver must be in possession of a valid international driving license. Only the renter and drivers who have registered at the rental center and who comply with the regulations described above may drive the rented motorhome. If at the time of collecting the vehicle you do not have a valid driving license or it is not the corresponding one for the type of motorhome rented, it will be considered that the motorhome has not been collected. The aforementioned people are listed below, also providing a copy of their National Identity Document and their valid driving license.
7. It is expressly prohibited to use the vehicle for any activity contrary to morality, laws and good customs. It is expressly prohibited to transport more people than permitted by law, to carry out races, to transport goods or objects, whether or not they are permitted by our legislation, to assign their use for consideration or profit, as well as to cover or remove the anagrams of the society.
8. The user is responsible for any sanction or fine that, for contravening the current provisions, were imposed, reaching the same responsibility in the event that the vehicle was retained or seized due to his fault, also bearing the expenses and lost profits of the lessor during the duration of the unavailability of the vehicle, applying the amount per day, according to the model and rates in force, to the rental price of the vehicle for each day that it is withheld or seized. In the event of a stoppage of the vehicle for a reason solely and exclusively attributable to the client, the customer will be responsible for the damages derived from said stoppage.
9. It is prohibited to transport more people than those authorized in the contract and who in any case will be those that, at most, are reflected in the vehicle's technical data sheet.
10. Leasing the vehicle that is the subject of this contract is prohibited. Transfer its use to third parties or allow the vehicle to be driven by people who are not expressly authorized by the lessor.
11. The rented vehicle must be returned in good hygienic conditions, with a clean interior and with the toilet and waste water tanks properly emptied. Otherwise, the user accepts the payment of the fixed amount of 150€ for the emptying of the tanks and 150€ for the cleaning of the interior.
12. The fuel tank will be delivered full. If the vehicle is returned and is short of fuel, you will be charged for the missing part counting the tank in eighths, plus a charge of 23 euros per refueling VAT included.
13. El kilometraje será ilimitado para alquileres a partir de 7 días. En alquileres inferiores a 7 días se establece un máximo de 250 Km diarios distribuidos según las necesidades del cliente. El exceso de kilómetros tendrá un coste adicional de 0,25€/Km (más IVA).
14. La duración mínima de un alquiler es de tres días (5 días en temporada alta y Semana Santa). El alquiler de fin de semana será de viernes a domingo.
(Recogida vehículo viernes a partir de las 9:00 / devolución domingo hasta las 20:00).
15. The vehicle object of this contract is insured according to the law, with an excess of 900 euros, so that, in the event of a claim during the term of the lease contract, the customer shall bear this amount, which he/she now authorizes to be compensated, if necessary, with the deposit constituted. Any civil liabilities arising from events or circumstances not included in the policy shall be borne exclusively by the client.
16. The deposit will be returned after having examined the vehicle by our staff, which, in case of damage due to misuse will determine, by means of a detailed note, the amount to be paid by the customer, authorizing the customer to offset this amount against the deposit deposited. If it is not possible to assess the damage immediately, the lessor shall have up to 30 days to refund the amount of the excess deposit, if any, after deducting the cost of repairing the damage caused. The lessee accepts the payment of the difference if the amount of the damage is higher than the value of the deposit.
17. The rental center reserves the right to replace the reserved vehicle on the day of delivery with another vehicle of the same category and/or seats or with another vehicle of a higher category.
18. Failure of the client to appear at the place and time agreed for the start of the service shall be considered as unilateral termination of the contract and the reservation by the client, with a penalty of 100% of the contracted rental value, such failure to appear shall entitle the lessor to dispose of the reserved vehicle and the client shall not be entitled to any indemnity or compensation.
19. The lessor is not responsible for any damage that the lessee's private vehicle may suffer while it is on the leasing company's facilities for free parking during the rental period.
20. The lessor may at any time withdraw and/or stop the leased vehicle with the consequent suspension of the rental period agreed in the contract in case of non-compliance with the rental conditions.
21. All motorhomes have a satellite positioning and speed control device installed.
22. Prohibited uses, maintenance and protection obligations. The lessee acknowledges that he/she receives the vehicle in perfect mechanical condition, provided with the necessary documentation and with the appropriate tools, tires and accessories and undertakes to keep it in good condition. He also undertakes to respect at all times the obligations and limitations described in the current Highway Code and undertakes to:
1. Not to allow other persons to drive the vehicle other than himself or those expressly authorized in the contract.
2. Not to carry more passengers than those agreed upon in the contract.
3. Not to rent or transport persons for commercial purposes and any other use not included in the contract.
4. Not to transport any type of merchandise, drugs, toxic or flammable products.
5. Not to cede its use to third parties for free or for profit and not to assist criminals.
6. Not to commit crimes, even if they are only punishable under the laws in force in the place of the facts.
7. Not to drive the vehicle in inferior physical conditions due to alcohol, drugs, fatigue or illness.
8. Not to drive outside the road network or on any unsuitable terrain, nor to participate with the vehicle in sports, endurance, racing or other events that may damage the vehicle.
9. Not to use it to push or tow other vehicles or trailers.
10. Not to unseal or tamper with the odometer, and must immediately inform the lessor of any damage to it.
11. The lessee is only authorized to drive the leased vehicle in the following countries: Austria, Belgium, Bulgaria, Cyprus**, Czech Republic, Germany, Denmark, Spain, Estonia, France, Finland, Greece, Hungary, Croatia, Italy, Ireland, Iceland, Luxembourg, Lithuania, Latvia, Malta, Norway, Netherlands, Portugal, Poland, Romania, Sweden, Slovakia, Slovenia, Switzerland, Albania, Andorra, Azerbaijan**, Bosnia and Herzegovina, Moldova, Macedonia, Montenegro, Serbia**, United Kingdom.
(**Insurance coverage and therefore circulation in these countries is restricted to geographical areas under the control of their respective governments. For more information, see http://gc-territorial-validity.cobx.org)
12. It is expressly forbidden to travel to any country that is at war or in warlike conflict.
13. To keep the vehicle properly parked and guarded when not in use and to protect it from deterioration due to frost, hail or any other atmospheric phenomenon that could cause significant damage.
14. It is expressly forbidden for the Hirer to change any technical characteristics of the vehicle, keys, locks, equipment, tools and/or accessories of the vehicle, as well as to make any modification to its exterior and/or interior appearance, unless expressly authorized in writing by the Rental Firm. In case of violation of this article, the Hirer shall bear all the costs of restoring the vehicle to its original state, and shall also pay an indemnity for the immobilization of the vehicle until it is fully repaired.
15. The vehicle must be properly cared for and treated and properly locked. The technical standards as well as the regulations governing the use of the vehicle must be observed. The condition of the vehicle must be checked, especially the water and oil level as well as the tire pressure. The Hirer undertakes to check regularly whether the rented motorhome is in a safe driving condition.
16. Smoking is forbidden in all vehicles, burns on the armchairs will be charged as new upholstery: burns on the floor 300€, burns on furniture 300€, plus the fixed amount for deodorizing the vehicle 250€. In addition, pets are NOT allowed under any circumstances. The cleaning costs, derived from any non-compliance, shall be borne by the tenant. Likewise, the latter must assume the expenses derived from the ventilation or the elimination of the smell of tobacco, including the losses generated by the impossibility of renting the vehicle for some time due to this reason.
17. If the provisions of the above points are found to have been violated, the Rental Firm may terminate the rental agreement immediately.
18. It is forbidden to use the vehicle for any activity contrary to morals, laws and good customs. It is expressly forbidden to transport more people than the number of people allowed in the vehicle's license.
19. Any type of breakage in the interior or exterior of the rented vehicle must be reported immediately to the company.
20. The Lessee undertakes to immediately inform the Lessor of any loss and to immediately transmit to the Lessor any letters, summons or notifications relating to such loss and to provide full cooperation to the Lessor and the Insurance Company in the investigation and defense of any claims and proceedings. At the time of the loss or accident, the Lessee shall take the following measures:
a) Shall not recognize or prejudge the responsibility of the accident, except for the Friendly Declaration of Accidents.
b) Obtain the full names and addresses of the persons involved in the accident, as well as the names and addresses of possible witnesses. He/she shall note down details of the accident. The accident report form shall be duly completed and signed, and shall be delivered to the lessor at the latest upon delivery of the vehicle.
c) He shall promptly inform the Lessor by telephone and subsequently send him, within 24 hours, via fax, e-mail or any other messaging system, all the information and documentation necessary for the purpose of formalizing the corresponding accident report.
d) Do not abandon the vehicle without taking adequate protection and custody measures in order to avoid greater evils. If necessary, contact the Roadside Assistance Company contracted with the insurer.
e) In case of theft, robbery or fire of the vehicle, the competent authority shall be immediately notified and a copy of the report shall be sent to the Rental Firm, together with the keys of the vehicle, within 24 hours of the occurrence of the events. Or immediately notify the police authority if the guilt of another person involved in the accident must be investigated or if there are injured persons.
g) In case of breach by the lessee of any of these measures, if applicable, the lessor may claim from the lessee for damages caused by negligence of the lessee, including loss of profit of the leasing company for the duration of the immobilization of the vehicle.
h) The lessee's rights to compensation for damages due to defects in the motorhome not attributable to the lessor are excluded.
i) In the case of incidents - or breakdowns abroad, the Lessor will provide technical assistance to the lessee to the extent that the means in the foreign country allow it, without any responsibility being transferred to it for the response time of the assistance services of the foreign country.
23. In the event that, through no fault of the lessee, the motorhome suffers serious damage or it is foreseen that the vehicle will not be able to be used for a long period of time or must be removed from circulation, the lessor, if available to put available to the lessee within a reasonable period of time, a replacement vehicle equivalent in number of seats or greater, a termination of the contract would be excluded.
24. If the Hirer is at fault and the motorhome is seriously damaged or if it is foreseen that the vehicle cannot be used for a long period of time or has to be taken out of service, the Rental Firm may refuse to provide a replacement vehicle. In this case, a termination of the contract by the Hirer is excluded. If the Rental Firm is able to provide the Hirer with a replacement vehicle, it may charge the Hirer for any costs arising from this. The lessee, under no circumstances, will be exempted from his responsibilities, civil, administrative, penal or of any nature that are the consequence of an accident or fraudulent behavior. Likewise, the Hirer shall be liable in case of wilful misconduct in the following cases:
– Si los daños se deben a una conducción temeraria por los efectos de las drogas o el alcohol.
– Si el arrendatario o el conductor, a quien el arrendatario le ha dejado el vehículo, huye en caso de accidente.
– Si el arrendatario no avisa a la policía en caso de accidente, excepto en el caso de que esta infracción no haya influido en la comprobación de los motivos del daño ni en el alcance de éste último.
– Si los daños se deben a un uso prohibido. Si los daños los ha causado un conductor no autorizado, a quien el arrendatario haya dejado el vehículo.
– Si los daños se han provocado por no tener en cuenta las dimensiones del vehículo (altura, ancho, largo).
– Si los daños se deben a un incumplimiento de las disposiciones relativas a la carga adicional.
The lessee shall be liable for all expenses, fees, fines and penalties related to the use of the vehicle, which are claimed from the lessor, except if they are due to causes attributable to the latter. If there are more lessees, they shall be jointly and severally liable.
25. Responsibility of the lessor:
The lessor delivers the vehicle in perfect condition, having carried out all the verifications and maintenance necessary for its proper functioning. He will not be responsible for mechanical failures or breakdowns due to normal deterioration, nor is he responsible for expenses, delays or damages in any way produced, directly or indirectly, as a consequence of such failures or breakdowns. If due to force majeure, fortuitous reasons or reasons beyond the control of the lessor, the vehicle cannot be delivered on the agreed date, this will not give rise to any compensation, except for the return by the lessor to the lessee of the amount paid up to that moment, It may be just the reservation or the full rental amount. The lessor does not assume any responsibility towards the lessee for the lessee's car that is, as free parking, on the lessor's premises during the rental period of the motorhome.
The lessor will be liable unlimitedly in cases of intent and gross negligence. If it is a case of slight negligence, the lessor will only be liable in a limited manner to the foreseeable damages established in the contract, to the extent that an obligation is breached, the fulfillment of which is of special importance to achieve the object of the contract (cardinal obligation). This measure of responsibility will also be valid in cases where obstacles to the provision of services arise when formalizing the contract. The General Commercial Conditions displayed in the rental center at the beginning of the rental period will be valid.
26. Exterior: SLOW LIFE VANS will deliver the vehicle checked and with the possible damages marked at the time of departure, you must check together with us the exterior integrity of the vehicle and the damages must appear in the rental contract.
External damages caused by not taking into account the dimensions of the vehicle (height, length, width) will be considered as misuse, and may cause the cancellation of the excess of your contracted insurance, and you must assume the total costs that this may cause.
27. Signing the contract implies acceptance of all the rules and conditions detailed in this document.
29. Notwithstanding the above, these conditions may be modified by mutual agreement and in the interest of the parties, as long as it is in writing and reflected in the corresponding vehicle rental contract.
30. For any controversy or claim that may arise from this contract, the parties, waiving any other jurisdiction that may apply to them, submit to the Courts and Tribunals of the province where the leasing company's operations center is located.
